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"Susan’s contribution to the 2006 Sourcebook is just one of many exciting games and activities that can enhance an organization’s training initiatives. Susan does a great job of blending content with games and activities to make it applicable to the learners. She also incorporates Jolts, some of my favorite activities, in her training materials. We are fortunate that she is willing to share her talent."

- Mel Silberman, Ph.D., www.activetraining.com

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"When coasting in our comfort zones, we don't grow. We continue to do more of the same.... Maintaining a comfort zone can, paradoxically, lead to discomfort in the long run. If by being comfortable we avoid important life issues, internal tension accumulates.... Eventually, as both internal and external pressures for change persist, the ‘comfort zone’ ceases to serve us."

- Eric Allenbaugh

"A good listener is not only popular everywhere, but after a while he knows something."

- Wilson Mizner

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