Chart your course, let the learning begin, and shoot for the stars!

Watch and listen to the Commencement Speech delivered by Susan for the Art Institute of Ohio-Cincinnati.

See Susan in action and read what attendees have said about her training.

Giving and Receiving Feedback eWorkbook

Do you dread giving feedback? Or, on the flipside, do you quake at the phrase, “The ‘boss’ wants to see you at 4:00 today.”? If so, consider getting a good dose of feedback reminders – whether you’re giving the feedback or on the receiving end.

The Giving and Receiving Feedback eWorkbook defines feedback – both positive and constructive. The steps to follow when giving positive and constructive feedback are spelled out with examples. You will be asked to complete an action plan to give some positive and/or constructive feedback to someone you know, using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Giving and Receiving Feedback eWorkbook are to:

Discuss why feedback is important to you, all employees, and the organization.
Identify what makes feedback effective.
Introduce and apply the steps necessary for giving effective feedback.
Recognize opportunities to provide feedback when they arise.

Commit to giving and receiving better feedback by purchasing this eWorkbook. Grab your compass and take the first step!

This eWorkbook contains:

Detailed content.
Provactive questions.
Possible answers.
Action plan.

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Price: $14.99

"Susan Otto's eWorkbooks are a necessary addition to any organization's arsenal of training materials. Her easy to read and understand format engages the participants to actually come away with the knowledge. Susan's expertise in the training field is illustrated with these eWorkbooks."