Home
Contact Us
Newsletter
Search Site

Chart your course, let the learning begin, and shoot for the stars!

Watch and listen to the Commencement Speech delivered by Susan for the Art Institute of Ohio-Cincinnati.

See Susan in action and read what attendees have said about her training.

eWorkbooks

Our eWorkbooks contain detailed information regarding the topics listed. Each eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared. At times, you will be asked questions to consider with "possible answers" noted in the back of each eWorkbook. Suggested action plans may also be included that will spur you to use the ideas, knowledge, and/or skills provided.

Download our free Giving and Receiving Feedback eWorkbook sample.

Available eWorkbooks

Coaching, Feedback, and Delegation Bundle

That's right. Get both the Coaching: A Beginning and Coaching: Now Do It eWorkbooks with the Giving and Receiving Feedback and Delegation eWorkbooks. Save some money and get all four eWorkbooks now. Find your compass, turn the key, and start your journey today to reach for the stars!

These eWorkbooks contain:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plans.

These eWorkbooks are easy to read and will allow you to quickly assimilate the concepts shared. 

(For specific information about each eWorkbook, see that eWorkbook’s website page.)

With the purchase of this eWorkbook Bundle, you will have immediate access to the PDF downloads.

Coaching and Feedback eWorkbook Bundle

That's right. Get both the Coaching: A Beginning and Coaching: Now Do It eWorkbooks with the Giving and Receiving Feedback eWorkbook. Save some money and get all three eWorkbooks now. Start your journey today to reach for the stars!

These eWorkbooks contain:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plans. 

These eWorkbooks are easy to read and will allow you to quickly assimilate the concepts shared.

(For specific information about each eWorkbook, see that eWorkbook’s website page.)

With the purchase of this eWorkbook Bundle, you will have immediate access to the PDF downloads.

Coping and Stress and Time Management eWorkbook Bundle

That’s right. Save some stress and time by purchasing both the Coping and Stress and Time Management eWorkbooks together. We’re sure that you’ll find some time to de-stress after reading this content-laden material.

These eWorkbooks contain:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plans. 

These eWorkbooks are easy to read and will allow you to quickly assimilate the concepts shared.

(For specific information about each eWorkbook, see that eWorkbook’s website page.)

With the purchase of this eWorkbook Bundle, you will have immediate access to the PDF downloads.

Performance Management eWorkbook Bundle

For better performance, get both the Performance Management 1: The Cascade and Performance Management 2: The Details eWorkbooks. Save some money and get both eWorkbooks now. Start the cascade today and get all the details to enhance your and your organization's performance!

These eWorkbooks contain:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plans. 

These eWorkbooks are easy to read and will allow you to quickly assimilate the concepts shared.

(For specific information about each eWorkbook, see that eWorkbook’s website page.)

With the purchase of this eWorkbook Bundle, you will have immediate access to the PDF downloads.

Creating Effective Teams eWorkbook and Value Cards Bundle

Save money by purchasing the Creating Effective Teams eWorkbook and the Value Cards as a bundle. The eWorkbook explores and provides practice for each of the creating effective teams’ steps. Print the Value Cards on business cards stock and discover the values that shape your working relationships. Over 100 values are listed and briefly defined. Create an effective team and uncover your personal work values by purchasing this "valuable" bundle.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook Bundle, you will have immediate access to the PDF downloads.

Designing Training for Fun and Results

“Great,” you were tasked with creating a class…and you have little experience in doing something like that. But, wait, you’ve had classes in college. And, you’ve sat through your share of PowerPoint presentations. Hmmm…could you use some simple ideas to take your training to a new level?

The Designing Training for Fun and Results eWorkbook introduces you to the eight general guidelines for designing, developing, and documenting stand-up training material. Learn about the “grab,” ideas for application, and much, much more in this eWorkbook.

The objectives of the Designing Training for Fun and Results eWorkbook are to:

• Learn the general guidelines for designing, developing, and documenting stand-up training materials.
• Consider the implications of other elements that have a direct effect on the general guidelines.

Get ideas on how to use your magical skills to conjure up excellent training.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Coping and Stress eWorkbook

The electricity went out during the night. You wake up late and have no time for breakfast. You get a ticket speeding on your way to work. You walk in 25 minutes late to an important meeting with your boss and a significant client, only to realize that you left the critical report you needed on the nightstand where you stayed up late reviewing it for this meeting! Now the coffee you chugged is burning a hole in your stomach and you’re feeling as if you should have stayed in bed…sick!

The Coping and Stress eWorkbook provides a comprehensive understanding of stress. You will be encouraged to eliminate stressors or change your response to them. Coping resources and stress management skills will be identified, used, and/or developed. You will be asked to commit to taking action, using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Coping and Stress eWorkbook are to:

• Provide a comprehensive understanding of stress.
• Eliminate stressors or change your response to them.
• Identify and use your current coping resources and stress management skills.
• Develop new coping resources and stress management skills.

Determine how to make stress work for you by purchasing this eWorkbook. Choose to make a difference in your life and the lives of those around you.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan.

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Time Management eWorkbook

Do you always feel like you’re running a race? And losing it? Are there times when you feel like you’re finally “caught up” only to realize that you’re two steps behind…again? Is “procrastination” a term that is eternally linked to you? Are you willing to try some new tips and tools to help you feel in control of your time?

The Time Management eWorkbook will encourage you to recognize how you currently manage your time and then identify specific ways you can improve your time management skills in twelve categories. You will be asked to complete an action plan and make a commitment to implement the plan to improve one area of time management, using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Time Management eWorkbook are to:

• Recognize how you manage your time.
• Identify ways in which you typically use time effectively and ineffectively.
• Identify specific ways you can improve your time management skills in twelve categories.
• Consider examples of time management tactics or techniques that will work effectively for you.

Tick-tock, tick-tock, tick-tock…time is ticking away. Purchase this eWorkbook now and take control of your time. Why wait when you can enjoy every moment of your life - now!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Performance Management 1: The Cascade eWorkbook

Do you ever wonder how you’re doing at work? Our performance can be a “mystery” in the work environment. All too often, we are unclear what is expected of us. If we’re lucky enough to know what is expected, then we oftentimes aren’t clear on how to get it done the way others are expecting it to be accomplished. Or maybe you’re the “boss,” who needs to relate this performance information to others in a clear and focused manner.

The Performance Management 1: The Cascade eWorkbook begins with addressing the “why” of the process – the high-level reasons why you have a performance management process. Next, the “how” components of the process are defined and linked to you and your performance. You will be introduced to, and provided practice for, creating personal Standards of Performance – the “whys” or results – and Behavioral Competencies – the “hows.” You will be asked to complete an action plan, in which you commit to improving your performance management process by using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Performance Management 1: The Cascade eWorkbook are to:

• Introduce the “why” of the process. The “why” gives the high-level reasons why you have a Performance Management process. 
• Define and link the “how” components of the process. In other words, “how” the components cascade to affect you.
• Introduce and provide practice for creating personal Standards of Performance – the “whys” or results – and Behavioral Competencies – the “hows.”

Cascade through this process by purchasing this eWorkbook. Determine the "why" and "how" of your performance!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Performance Management 2: The Details eWorkbook

Are you recognized for your contributions?  Do you need to clearly communicate your or someone else’s performance on the job? How often do you need to create these “communication experiences?” Could you use some "tips" to help you be more successful in this endeavor? Could you use some ideas on how to have a good conversation about business results as they relate to someone else’s performance?

The Performance Management 2: The Details eWorkbook begins by reviewing the “why” and the “how” components of the process. Next, how the process should be documented is shared and practiced. The elements of a performance appraisal worksheet as well as the rater pitfalls and ways to avoid them are introduced. Finally, the elements of the performance appraisal discussion are established. You will be asked to complete and commit to an action plan by using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Performance Management 2: The Details eWorkbook are to:

• Review the “why” of the process and the “how” components of the process. 
• Share and practice how the process should be documented.
• Introduce the elements of a Performance Appraisal Worksheet. 
• Introduce rater pitfalls and ways to avoid them. 
• Establish the elements of the Performance Appraisal discussion.

If you’re interested in enhancing your and the organization’s growth, purchase this eWorkbook. Do everything you can to make sure that your contributions are recognized. Do everything you can to ensure that you continue to improve on what you already do well and also beef up those areas that can use some improvement.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Coaching: A Beginning eWorkbook

Coaching should be easy…right? Sure. Coaching is easy. However, if you want it to be effective, coaching might take a little more effort on your part. And, let’s face it, those we coach would appreciate, and be more open to, our coaching if we used a well-thought out process that actually worked.

The Coaching: A Beginning eWorkbook identifies characteristics of a good coach and then defines coaching and its benefits. The eight step coaching process is introduced. You will be asked to complete an action plan to assess your coaching skills and then commit to improving an area identified, using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Coaching: A Beginning eWorkbook are to:

• Identify characteristics of a good coach.
• Define coaching and its benefits.
• Overcome common misperceptions and challenges of coaching.
• Introduce the coaching process.
• Identify coaching resources and reminders.

Find your compass, determine the journey, and start the coaching by purchasing this eWorkbook. Begin your journey!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Coaching: Now Do It eWorkbook

You coach a little league team. You give input at the local Kiwanis meetings. You listen to your relative’s dilemma and help him/her sort out the issues to arrive at a solution. You coach almost every day. Could you use a little confirmation that you’re doing it right? Could you use some tips on having effective coaching discussions in a work environment that could also translate into your personal life? 

The Coaching: Now Do It eWorkbook identifies the who, why, when, what, and how of coaching. The coaching discussion is introduced. Strengths, accountability, and distance with regard to coaching are shared. Coaching tips are identified. You will be asked to prepare for a coaching discussion, using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Coaching: Now Do It eWorkbook are to:

• Identify the who, why, when, what, and how of coaching.
• Introduce the coaching discussion.
• Address strengths, accountability, and distance with regard to coaching.
• Identify some coaching tips.

Help others reach their golden rings by purchasing this eWorkbook. Reach for the stars!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Giving and Receiving Feedback eWorkbook

Do you dread giving feedback? Or, on the flipside, do you quake at the phrase, “The ‘boss’ wants to see you at 4:00 today.”? If so, consider getting a good dose of feedback reminders – whether you’re giving the feedback or on the receiving end.

The Giving and Receiving Feedback eWorkbook defines feedback – both positive and constructive. The steps to follow when giving positive and constructive feedback are spelled out with examples. You will be asked to complete an action plan to give some positive and/or constructive feedback to someone you know, using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Giving and Receiving Feedback eWorkbook are to:

• Discuss why feedback is important to you, all employees, and the organization.
• Identify what makes feedback effective.
• Introduce and apply the steps necessary for giving effective feedback.
• Recognize opportunities to provide feedback when they arise.

Commit to giving and receiving better feedback by purchasing this eWorkbook. Grab your compass and take the first step!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Delegation eWorkbook

Do you find yourself in the “all too common dilemma” of whether to do something yourself or ask someone else to do it? Then you think, I’m responsible for getting it “all” done; so how can I ask someone else to help? What if they don’t get it done? Or worse, they don’t get it done “right”…or the way I want it done? Does this sound sadly familiar to you?

The Delegation eWorkbook defines delegation, why people fail to delegate, and how to overcome delegation failure. After introducing the benefits of delegation, the levels of delegation are introduced. You will learn and apply the steps to effective delegation and more in this eWorkbook.

The objectives of the Delegation eWorkbook are to:

• Define delegation.
• Identify the reasons people fail to delegate and how to overcome delegation failure.
• Introduce the benefits of delegation.
• Evaluate the levels of delegation.
• Learn and apply the steps to effective delegation.

Stop juggling, offloading, and dumping. Turn the key to effective and successful delegation!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Introduction to Teams eWorkbook

Lucky you! You get to work with other people…on a regular basis…and your communication, quite possibly, will be all across the “effectiveness” spectrum. Oh, and did I mention that your overall performance will be rated according to the team’s success?

The Introduction to Teams eWorkbook defines “team” and identifies elements from successful and unsuccessful team experiences. The elements necessary for effective team communication are shared, followed by the benefits of using teams. Finally, you will be given an opportunity to evaluate your team’s communication and asked to focus on two areas for improving your team’s effectiveness in this eWorkbook.

The objectives of the Introduction to Teams eWorkbook are to:

• Define “team.”
• Identify elements from successful and unsuccessful team experiences.
• Recognize the elements necessary for effective team communication.
• Introduce the benefits of using teams.
• Evaluate your team communication.

If you’re interested in attaining the highest quality team solutions, purchase this eWorkbook. Begin reducing tension, improving communication, and enhancing your team’s processes through this eWorkbook.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Teams: Roles and Responsibilities eWorkbook

Who’s doing what and when on your team? Need I say more? Okay...your performance will be judged on the success of your team, not on your individual performance. Are you ready to learn now?

The Teams: Roles and Responsibilities eWorkbook “hits it out of the park” with characteristics of effective teams. In order to have team members go to “bat” for themselves as well as each other, roles and responsibilities are identified. The effect of awareness and perception on team effectiveness is considered as are the steps to enhance your team’s performance. You will be asked to assess your team’s health, complete the action plan questions, and fill-in a team member assessment in this eWorkbook.

The objectives of the Teams: Roles and Responsibilities eWorkbook are to:

• List the characteristics of effective team members.
• Identify the roles and responsibilities found within teams.
• Consider the effect of awareness and perception on team effectiveness.
• Identify the steps to enhance your team’s performance.

Be ready to “clear the bases” by purchasing this eWorkbook. Your team’s success depends on every team member.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Creating Effective Teams

You’re on a team. Now do “it!”

Is that scary? It should be, especially if your performance will be measured according to the team’s success.

The Creating Effective Teams eWorkbook covers information that is critical for the ongoing success of any team and organization. Explore and practice each step for creating effective teams. Then evaluate your team’s progress in fulfilling each step by using the ideas, knowledge, and skills shared in the eWorkbook.

The objectives of the Creating Effective Teams eWorkbook are to:

• Explore the steps for creating effective teams.
• Practice following each step.
• Evaluate your team’s progress in fulfilling each step.

Commit to creating an effective team by purchasing this eWorkbook – your team’s success may depend on it!

Consider purchasing the Value Cards with this eWorkbook to uncover the values that shape your team member relationships.

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Value Cards

I work with people who are a lot like me. Wrong! You work with people you “think” are a lot like you. Perhaps it would help your team’s and organization’s success if work associates knew what others’ valued - what you valued. Perhaps the distribution of work would make more sense and be completed more efficiently and effectively if values helped shape the decisions.

Values, oftentimes called Guiding Principles, impact our relationships at work. Consider using these Value Cards to define your personal work values. Over 100 values are listed and briefly defined.

Print the Value Cards on business cards stock and discover the values that shape your working relationships. The activity is described in our Creating Effective Teams eWorkbook.

Uncover your personal work values that impact your working relationships by purchasing these Value Cards. Take time to discover how valuable these cards can be to you and your team and organization!

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

Meetings: A Roadmap to Success eWorkbook

Meetings are one of the biggest financial drains on companies today. Think of the huge black hole that sucks away employees’ time. Oh, you don’t meet in person? It doesn’t matter. Meetings in the virtual world are just as pervasive, if not more so. 

I hear you…we have to stay connected. We have to communicate. We have to be effective and efficient. Agreed!

The Meetings: A Roadmap to Success eWorkbook begins the journey by highlighting the importance and benefits of conducting effective meetings. The seven steps for ensuring effective meetings is introduced, followed by the leader’s and team members’ roles for enhancing meetings. You will be asked to complete an action plan and a group communication norms evaluation; and then commit to improving your meetings by using the knowledge, skills, and steps shared in the eWorkbook.

The objectives of the Meetings: A Roadmap to Success eWorkbook are to:

• Understand the importance and benefits of conducting effective meetings.
• Implement the steps to create successful meetings.
• Understand the team leader’s and team members’ roles for enhancing meetings.

Be our journey companion as we share the steps for effective meetings by purchasing this eWorkbook. Let’s “meet” and journey together!

This eWorkbook contains:

• Detailed content.
• Provactive questions.
• Possible answers.
• Action plan. 

The eWorkbook is easy to read and will allow you to quickly assimilate the concepts shared.

With the purchase of this eWorkbook, you will have immediate access to the PDF downloads.

		"Susan Otto's eWorkbooks are a necessary addition to any organization's arsenal of training materials. Her easy to read and understand format engages the participants to actually come away with the knowledge. Susan's expertise in the training field is illustrated with these eWorkbooks." - Lindsay Ehlers-Moore, Product Manager, MeadWestvaco "Your eWorkbooks have provided me the compass I need to navigate effectively in my role. I am empowered knowing that I can provide my team with the direction they have yearned for using the techniques that are presented in a practical, easy-to-read format. Bottom line: the eWorkbooks get results! My team and I thank you!" - Sangeeta Nayak, On-Site Contract Manager, University of Cincinnati "Your e-workbook on Delegating was very helpful.  It’s concise, easy to read, and full of tips. It’s also a great tool to use when you simply want to validate your own work!  Superb value; lots of good information. Looking forward to the next one!" - Gina Bucalo, Gina Bucalo Consulting   more Testimonials

Affiliate ID = 16- Sales Price = No

Top of Page

Subscribe to Susan's monthly Newsletter and get great advice, recent news, informative articles and special offers. Read the Current Issue.

Sign up now and receive my 10 Key Elements that Make Training Effective white paper as your free gift.

Sample Module

Training Modules
starting at $500.00

Copyright © 2004 - 2010 Training-Modules.com, LLC

Terms Of Use - Privacy Statement